The NHS Dedicated Service was designed with the bereaved and survivors of the Grenfell Tower fire and Grenfell Walk, to look after the long-term health needs of these groups. The Service supports and coordinates bereaved and survivor access to a range of emotional and physical wellbeing health services.  


  • Adults and children who lived at Grenfell Tower as their main home at the time of the fire, including children born since.
  • People who were visiting Grenfell Tower on the night of the fire.

Closely bereaved

People who are related to the deceased in one of the following ways:

  • Spouse or partner
  • Sibling
  • Parent
  • Grandparent
  • Child

We will work with the whole household in which a closely bereaved person lives.

Residents of Grenfell Walk

Adults and children who lived at Grenfell Walk as their main home at the time of the fire, including children born since.

If you are not in one of these groups of people above, there are a range of services you can access including some of the below, please speak to your GP or visit


The aim of the service isn’t to change how you normally look after your health and you should continue to visit your GP and any other services you currently see.  Instead, it is designed to support you to access the range of services and also specialist services on offer. These include:

GP services

  • Extended appointments
  • Enhanced health checks
  • Physical examination and health promotion

Emotional health and wellbeing

Long Term Respiratory Monitoring (lung and breathing specialists)

Community Respiratory Service

Specialist Paediatric Service for children and young people

Toxicology Service

You can find more details on these services in our Dedicated Service booklet.

Telephone: 020 8637 6279
Location: NHS Dedicated Service, at Grenfell Health and Wellbeing Service
St Charles Centre for Health & Wellbeing, Exmoor Street, London, W10 6DZ

Current opening hours: Monday to Fridays, 9am to 5pm

The NHS Dedicated Service is not an emergency service. In an emergency or where someone’s life is at risk please phone 999.