Publish date: 11 December 2019

The Royal Borough of Kensington and Chelsea is running a free, confidential mediation service for residents, to help resolve low level disputes between neighbours.

The Council doesn’t have any power to take enforcement action but can bring in an independent mediator to start discussions between the two parties, to reach an agreement.

A mediator can help with a range of issues including:

Clashes in lifestyle

Use of shared space

Parking disputes

Noise including loud music, children and pets

To get in touch you can call the Neighbourhood Management Team on 0800 137 111 or email

For more information you can read and download the leaflet here