Publish date: 3 October 2022

'Working as a GHWS service user consultant allows me to shape the service to one that is a true representative of the community it serves. As a team, we design innovative ways of reaching the unrepresented communities and ensure that the therapeutic services offered by GHWS are satisfactory to our community' – Nicole, Service User Consultant

We’re looking for Service User Consultants (Dedicated Service) to join our team.

Service User Consultants are people who have accessed or are accessing our services. They have lived experience of emotional distress, and are willing and able to share aspects of their experience for the benefit of others.

This role requires a combination of face to face, and remote work at various community locations in North Kensington, primarily St Charles Hospital. Ability to do some face to face project work is essential.

Core work hours:  At least four hours of work per month – usually falling between Monday to Friday 8am to 8pm.

Among other things, you will have personal experience accessing the ‘Dedicated Service’ within the Grenfell Health and Wellbeing Service, lived experience of emotional distress, and a willingness to share aspects of this experience to improve services. You will have strong interpersonal skills, be compassionate, non-judgemental and able to work with a diverse range of staff, service users and community members in a culturally sensitive manner.

If you’re interested please read the job description, complete the short application form and return the form to

Alternatively, you can collect a hard copy of the application form from the reception desk at the Grenfell Health and Wellbeing Service, St Charles Hospital. Exmoor Street, W10 6DZ and return it once completed.

Closing date: 24 October 2022

For more information on the role and to apply, download the job description and application form.

Find out more about the kind of work our service user consultants do.