Publish date: 11 June 2019

CNWL Chief Operating Officer, Robyn Doran said, “It’s a privilege for me personally, and our staff to walk alongside the North Kensington community, helping people during very distressing and traumatic times. We will continue to be with you, alongside you, over the coming years; in and around the community and at the end of a phone – to be there for you, shaping services together, around you and your needs. The Grenfell Health & Wellbeing Service is not about numbers, it’s about people and families. Grenfell: Forever in our hearts.”

Dr Alastair Bailey said,

“The NHS Grenfell Health and Wellbeing Service was set up in response to the fire on 14 June 2017. The service works with people of all ages who have been affected by the Grenfell Fire; this includes people who are bereaved, survivors of the fire, responders, witnesses and community members, many of whom have supported others and now need help for themselves.

“The service offers screening, assessment and psychological therapy for children, adults and families who are traumatised, bereaved, depressed, or struggling with other emotional difficulties as a result of the fire. The service has also offered specialist support in potentially distressing situations, such as the Public Inquiry and the Anniversary.

“In the past year, many people have used the service and benefitted from the support and therapies on offer, and others are just coming forward now.

“There are also some people in the community who are struggling and have not yet been able to access the therapies available. In the next year, the service will continue to deliver effective therapy and it will also broaden the range of interventions and work closely with community groups and organisations in order to make the offer of help accessible to more groups of people, particularly those who have not yet come forward because of fear, shame or stigma.”

The Grenfell Health & Wellbeing Service is for anyone affected by the fire.

We ask you to fill out a form at the beginning which helps the therapist to think about you and what help can be offered for you; it will always be a discussion and the form is only an opener to get us started. You remain in control of your treatment.

Start your form here.

You can also contact us by phone or email.

Tel: 020 8637 6279 or Email:

We operate from a number of places but you will need an appointment to attend and we will see you speedily.

If you would like to chat to a member of our Outreach Team, you can call them on 020 8962 4393 all day and in the evening.

What people say about their therapy. 

A therapist writes: Therapy and thinking.

A therapist writes: What is traumatic bereavement.

A therapist writes: Supporting people with difficult moments.